The Educational Course password is different than your password for the Show&Tell Virtual Event platform. For instructions on how to change your password for the Show&Tell Virtual Event platform, read the article, "How Do I Change My Virtual Event Password?"
To reset your Educational Course password, complete the following steps:
- In the login screen, click Forgot Password?
- Enter your email address into the Email Address field, then click Next
- You’ll then receive a notification indicating that reset instructions have been sent to the email address you specified
- If you do not see the reset password email in your inbox, check your spam or junk folders
- When you receive the email, you will need to change your password within 24 hours.
- If it has been over 24 hours since you requested the email, you will have to request a new reset password email
- If you do not have an account associated with that email address, you’ll receive an error message that indicates that your email address is not associated with an account